Personal Help & Support

Personal IT Support at your House, over the Phone and Remote Access

It’s not always ideal to pack your computer into the car and drive it down to a repair shop.

On-Site Service Call

You can have one of our experienced, well-priced technicians visit for a house call and solve your computer problem as soon as today or tomorrow.
We currently travel to:

Dandenong 3175, Hallam 3803, Narre Warren 3804/3805, Berwick 3806, Beaconsfield 3807, Officer 3809, Pakenham 3810 and surrounding areas.
(Areas outside our general service areas will incur additional call-out charges)

 

Phone and Remote Access Support

Sometimes for smaller problems, and when you just need assistance in doing a particular task – you might not want to book and pay on-site rates for a technician to come to you.

Thankfully, technology exists for us to (with your permission and so long as you can access the internet) remotely use your keyboard and mouse, and view your screen so that we can resolve issues you’re having without either or us having to leave office or home.

For this service, rather than booking an on-site call, you simply book a call back and minimum charges are much lower than that of an on-site call. One of our technicians will call you back and initiate a remote support session to assist you!

 

A more personal approach

Computer Talk have been providing support to locals for 20 years. This doesn’t mean we’re old, grey and out of touch with technology! It means our technicians have been groomed to continue Computer Talk’s commitment to combine great customer service with the necessary technical skills